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Publisher: Emerald Group Publishing Limited

Volume 8, Number 4, 2002

Process improvement in facilities management: the SPICE approach
pp. 318-337(20)
Authors: Amaratunga, Dilanthi; Sarshar, Marjan; Baldry, David

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Managing processes through teamwork
pp. 338-350(13)
Authors: Telleria, Kepa Mendibil; Little, Derek; MacBryde, Jill

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Business process management: public sector implications
pp. 364-376(13)
Authors: Jr, Thomas R. Gulledge; Sommer, Rainer A.

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Complexity theory and organization procedure design
pp. 377-402(26)
Author: Brodbeck, Peter W.

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