Skip to main content

Adapting business process redesign concepts to learning processes

Buy Article:

$46.50 plus tax (Refund Policy)

Abstract:

This paper investigates the use of process redesign tools and techniques in education. We argue that process thinking is an important strategy for improving education. An adaptation of business process redesign to learning is presented by integrating together concepts from educational theory, computer mediated communication, and business process redesign. Three conventional educational processes - questioning, discussion, and document exchange - are analyzed and redesigned with electronic mail, bulletin board, and World Wide Web technologies. The characteristics of each technology and its potential for process redesign are outlined. The results of an exploratory case study show that learning process redesign is viable and can impact ON educational outcomes. We conclude with suggestions for future research.

Keywords: Bpr; Document Management; Electronic Mail; Internet; Learning

Document Type: Research Article

DOI: https://doi.org/10.1108/14637159810224304

Publication date: 1998-03-01

  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more