Skip to main content

Strategic perspective to business process redesign

Buy Article:

$36.53 plus tax (Refund Policy)

Several world-class companies have re-designed or re-engineered - their business processes with considerable success. However, failure rates of some 70 per cent have been reported in BPR projects. This may be due to focusing on operational and implementation issues, bypassing strategic aspects. Recognizes three perspectives to business process redesign prevailing in recent literature. The first sees information technology as enabler, improving the operative efficiency of processes. The second observes the potential of business processes in the redesign of organization. The third, and least emphasized perspective, calls for business processes as units of strategic planning and therefore acknowledges the need to define them as carriers of strategic capabilities. Illustrates these three perspectives with a case of redesigned industrial delivery processes. Finally, discusses the impacts of the strategic perspective on the successful implementation of BPR.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Data/Media
No Metrics

Keywords: Bpr; Cost Reduction; Implementation; Information Technology; Management; Strategic Planning

Document Type: Research Article

Publication date: 1995-01-01

  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more