If you are experiencing problems downloading PDF or HTML fulltext, our helpdesk recommend clearing your browser cache and trying again. If you need help in clearing your cache, please click here . Still need help? Email help@ingentaconnect.com

Changing schedules: a case for alternative work schedules

$60.93 plus tax (Refund Policy)

Buy Article:


Corporations want productivity and efficiency, while the work force is asking for more time with the family. The ability of management to juggle productivity requirements with employee demands can be difficult and requires creative solutions. The Analytical Central Call Management (CCM) group at Hewlett Packard recently piloted a compressed work week schedule, consisting of four ten-hour work days (4 x 10). However this pilot schedule encountered many problems. After careful evaluation the key to successful implementation of this plan is cross-training. Cross-training will help solve some of the morale issues caused by this pilot schedule. Issues of unproductive time and lack of staff caused by absences would also be alleviated. If employers want to develop management tools more appropriate to the need of this decade's work force and the competitive challenges of a global economy, they will have to learn to use work time and space in more appropriate ways.

Keywords: Family Life; Multi-Skilling; Productivity; Scheduling; Training

Document Type: Research Article

DOI: http://dx.doi.org/10.1108/13620439810214411

Publication date: April 1, 1998

More about this publication?
Related content

Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more