A manufacturing organization action learning programme that has paid bottom-line profits
Author: Bunning R.L.1
Source: Career Development International, Volume 2, Number 6, 1997 , pp. 267-273(7)
Publisher: Emerald Group Publishing Limited
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Abstract:
Describes an action learning programme implemented at Pilkington UK to train supervisors in new and more complex aspects of their jobs. Moving away from a purely technical focus, the role had become much more proactive and focused on productivity improvement. Small groups of from four to eight supervisors completed a six-month training programme during which they completed a process improvement project within their work area. Reports the outcomes which showed high satisfaction with the training, very high attainment of National Vocational Qualifications and the contribution of at least £1.5 million to the business.Keywords: Action learning; BPR; Manufacturing; Process efficiency; Supervisory training
Language: English
Document Type: Miscellaneous
Affiliations: 1: Organization Development Consultant, Phoenix Associates (UK) Ltd
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