Publisher: Emerald Group Publishing Limited
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Distribution network rationalisation through benchmarking with DEA
Lau, Kwok Hung
Benchmarking the use of tools and techniques in the Six Sigma programme based on a survey conducted in a developing country
Miguel, Paulo Augusto Cauchick; Satolo, Eduardo; Andrietta, João Marcos; Calarge, Felipe Araújo
Improving the service quality of ocean container carriers: an Indian case study
Kannan, Vanumamalai; Bose, S.K.; Kannan, N.G.
Exploring current benchmarking practices in the Egyptian hotel sector
TQM implementation: a case of a mining company in Ghana
Boateng-Okrah, Ernest; Fening, Fred Appiah
Twenty-first century benchmarking: searching for the next generation
Evans, Mai T. Pham; Tisak, Daniel J.; Williamson, Douglas F.
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