Skip to main content

Publisher: Emerald Group Publishing Limited

Volume 19, Number 6, 2012

Favourites:
ADD

Benchmarking the use of tools and techniques in the Six Sigma programme based on a survey conducted in a developing country
pp. 690-708(19)
Authors: Miguel, Paulo Augusto Cauchick; Satolo, Eduardo; Andrietta, João Marcos; Calarge, Felipe Araújo

Favourites:
ADD

Improving the service quality of ocean container carriers: an Indian case study
pp. 709-729(21)
Authors: Kannan, Vanumamalai; Bose, S.K.; Kannan, N.G.

Favourites:
ADD
Favourites:
ADD

TQM implementation: a case of a mining company in Ghana
pp. 743-759(17)
Authors: Boateng-Okrah, Ernest; Fening, Fred Appiah

Favourites:
ADD

Twenty-first century benchmarking: searching for the next generation
pp. 760-780(21)
Authors: Evans, Mai T. Pham; Tisak, Daniel J.; Williamson, Douglas F.

Favourites:
ADD

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Partial Open Access Content
Partial Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more