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Publisher: Emerald Group Publishing Limited

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Volume 16, Number 6, 2009

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Benchmarking competitive methods and strategic choices of Portuguese SMEs: Traditional practices and new realities
pp. 729-740(12)
Authors: Gomes, Carlos F.; Yasin, Mahmoud M.; Lisboa, João V.

Measuring and benchmarking the performance of coffee stores for retail operations
pp. 741-753(13)
Authors: Joo, Seong-Jong; Stoeberl, Philipp A.; Fitzer, Kristin

Benchmarking the presidential election of Barack Obama
pp. 754-766(13)
Author: Green, Daryl D.

A synergistic performance management model conjoining benchmarking and motivation
pp. 767-784(18)
Authors: Goncharuk, Anatoliy G.; Monat, Jamie P.

Logistics performance measurement in the supply chain: a benchmark
pp. 785-798(14)
Authors: Keebler, James S.; Plank, Richard E.

Benchmarking leagility in mass services: The case of a fast food restaurant chains in Iran
pp. 799-816(18)
Authors: Rahimnia, Fariborz; Moghadasian, Mahdi; Castka, Pavel

Applicability and potential benefits of benchmarking in Brazilian clinical laboratory services
pp. 817-830(14)
Authors: Galoro, César Alex de Oliveira; Mendes, Maria Elizabete; Burattini, Marcelo Nascimento

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