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Publisher: Emerald Group Publishing Limited

Volume 16, Number 4, 2009

Utilizing cash-to-cash to benchmark company performance
pp. 449-461(13)
Authors: Randall, Wesley S.; II, M. Theodore Farris

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A business excellence model for the hotel sector: implementation to high-class Greek hotels
pp. 462-483(22)
Authors: Politis, Yannis; Litos, Charalambos; Grigoroudis, Evangelos; Moustakis, Vassilis S.

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En route to a theory of benchmarking
pp. 484-503(20)
Authors: Moriarty, John P.; Smallman, Clive

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Barriers to internal benchmarking initiatives: an empirical investigation
pp. 523-542(20)
Authors: Amaral, Paulo; Sousa, Rui

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Benchmarking and measuring the comparative efficiency of emergency medical services in major US cities
pp. 543-561(19)
Authors: Lambert, Thomas E.; Min, Hokey; Srinivasan, Arun K.

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