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Publisher: Emerald Group Publishing Limited

Volume 11, Number 5, 2004

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Internet editorial
pp. i-i(1)

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Benchmarking financial services and online innovations
pp. 431-446(16)
Author: Bátiz-Lazo, Bernardo

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Performance benchmarks and cost sharing models for B2B supply chain information systems
pp. 447-464(18)
Authors: Chalasani, Suresh; Sounderpandian, Jayavel

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A critique of benchmarking and performance measurement: Lead or lag?
pp. 465-483(19)
Authors: Anderson, Karen; McAdam, Rodney

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Benchmarking supply chain collaboration: An empirical study
pp. 484-503(20)
Authors: Simatupang, Togar M.; Sridharan, Ramaswami

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