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Publisher: Emerald Group Publishing Limited

Volume 11, Number 3, 2004

Benchmarking knowledge management in a public organisation in Malaysia
pp. 238-266(29)
Authors: Syed-Ikhsan, Syed Omar Sharifuddin bin; Rowland, Fytton

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Industry-specific cycles and companies' financial performance comparison using self-organizing maps
pp. 267-286(20)
Authors: Länsiluoto, Aapo; Eklund, Tomas; Back, Barbro; Vanharanta, Hannu; Visa, Ari

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Benchmarking design-build procurement systems in construction
pp. 287-302(16)
Authors: Lam, Edmond W.M.; Chan, Albert P.C.; Chan, Daniel W.M.

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Cost income ratio benchmarking in banking: a case study
pp. 303-319(17)
Authors: Hess, Kurt; Francis, Graham

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Benchmarking the port services: a customer oriented proposal
pp. 320-330(11)
Authors: Cuadrado, Manuel; Frasquet, Marta; Cervera, Amparo

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