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Publisher: Emerald Group Publishing Limited

Volume 10, Number 6, 2003

Total quality index: a benchmarking tool for total quality management
pp. 507-527(21)
Authors: Tavana, Madjid; Mohebbi, Barbara; Kennedy, Dennis T

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Legal issues in benchmarking
pp. 528-537(10)
Author: Boulter, Louise

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Benchmarking learning outcomes of undergraduate business education
pp. 538-558(21)
Authors: Amin, M Ruhul; Amin, Nafeez A

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Using strategic information for small firms as a means of redressing the disadvantages of peripherality
pp. 559-580(22)
Authors: McNamee, Patrick; O'Reilly, Dolores; Shiels, Helen; McFerran, Brendan

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Benchmarking the use of information technology by the quantity surveying profession
pp. 581-596(16)
Authors: Shen, Qiping; Li, Heng; Shen, Liyin; Drew, Derek; Chung, Jacky

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