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A system dynamics framework for benchmarking policy analysis for a university system

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Abstract:

This paper proposes a policy analysis framework for a University system that incorporates benchmarking technique to design effective policies for closing the gaps in performance. Once a university adopts a policy, decision-makers must evaluate the effectiveness of the policy in achieving desired performances. Incorporating benchmarking techniques into the developed dynamic framework can identify the gaps in performance and a feedback mechanism to develop effective policies for closing the gaps. In this paper benchmarking is utilized as an indicator and a change agent to design effective policies. The proposed dynamic framework is developed using a system dynamics approach.

Keywords: Benchmarking; Dynamics; Performance Measures; Universities

Document Type: Research Article

DOI: https://doi.org/10.1108/14635770310495528

Publication date: 2003-09-17

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