Benchmarking in the purchasing function and its impact on purchasing and business performance
The importance of benchmarking in the achievement of better results in the purchasing function and in overall business performance has been widely asserted in literature. However, few studies have addressed the implementation of benchmarking in the supply function and its impact on purchasing and business performance. Data was collected from 306 companies and structural equations modeling was used to develop valid and reliable instruments for benchmarking, purchasing performance and business performance. The results showed a significant positive impact of benchmarking on purchasing performance and an indirect positive effect on business performance. Implications of the findings for purchasing managers are also discussed.