Publisher: Emerald Group Publishing Limited
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A review of literature on benchmarking
Dattakumar, R.; Jagadeesh, R.
Revising the concept and forms of benchmarking
Setting benchmarks and evaluating balanced scorecards with data envelopment analysis
Rickards, Robert C.
Outsourcing: guidelines for a structured approach
Franceschini, F.; Galetto, M.; Pignatelli, A.; Varetto, M.
Benchmarking: achieving best value in public-sector organisations
Magd, Hesham; Curry, Adrienne
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