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Publisher: Emerald Group Publishing Limited

Volume 6, Number 3, 1999

Benchmarking unveils emerging knowledge management strategies
pp. 202-211(10)
Authors: O'Dell, Carla; Wiig, Karl; Odem, Peggy

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Tools and supporting techniques for design quality
pp. 212-219(8)
Authors: Franceschini, Fiorenzo; Rossetto, Sergio

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Competitive benchmarking in the air cargo industry: Part II
pp. 220-238(19)
Authors: Lobo, Ingrid; Zairi, Mohamed

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Benchmarking manufacturing practice using the product life cycle
pp. 239-253(15)
Authors: Magnan, Gregory M; Fawcett, Stanley E; Birou, Laura M

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Benchmarking - best practices: an integrated approach
pp. 254-268(15)
Authors: Bhutta, Khurrum S; Huq, Faizul

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Software benchmarks using function point analysis
pp. 269-276(8)
Authors: Cheung, Yen; Willis, Rob; Milne, Barrie

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