ISSN 1463-5771 (Print)
Publisher: Emerald Group Publishing Limited
Benchmarking unveils emerging knowledge management strategies pp. 202-211(10) Authors: O'Dell, Carla; Wiig, Karl; Odem, Peggy
Tools and supporting techniques for design quality pp. 212-219(8) Authors: Franceschini, Fiorenzo; Rossetto, Sergio
Competitive benchmarking in the air cargo industry: Part II pp. 220-238(19) Authors: Lobo, Ingrid; Zairi, Mohamed
Benchmarking manufacturing practice using the product life cycle pp. 239-253(15) Authors: Magnan, Gregory M; Fawcett, Stanley E; Birou, Laura M
Benchmarking - best practices: an integrated approach pp. 254-268(15) Authors: Bhutta, Khurrum S; Huq, Faizul
Software benchmarks using function point analysis pp. 269-276(8) Authors: Cheung, Yen; Willis, Rob; Milne, Barrie