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Publisher: Emerald Group Publishing Limited

Volume 6, Number 1, 1999

A quality competitiveness index for benchmarking
pp. 12-21(10)
Authors: Kumar, Ashok; Motwani, Jaideep; Douglas, Ceasar; Das, Narayan

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Benchmarking for spare parts logistics
pp. 22-45(24)
Authors: Pfohl, Hans-Christian; Ester, Birgit

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Benchmarking quality management
pp. 40-59(20)
Authors: Godfrey, Jayne M; Godfrey, Peter J

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Value stream mapping
pp. 60-77(18)
Authors: Hines, Peter; Rich, Nick; Esain, Ann

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