An application of benchmarking in the dairy industry

Authors: Khade, Alan S; Metlen, Scott K

Source: Benchmarking: An International Journal, Volume 3, Number 4, 1996 , pp. 34-41(8)

Publisher: Emerald Group Publishing Limited

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Abstract:

The dairy industry has been changing rapidly owing to competitive pressures since the early 1980s. Basic operations in most dairies are being continuously improved. Deals with an application of a benchmarking process in a dairy firm. The calving operation is one of the most complex and significantly profitable operations in the dairy industry. Owing to a high mortality rate, the dairies are likely to lose in several ways, including profitability. Therefore, reducing the mortality rate will result in a significant increase in the efficiency of the operation. Describes details of the benchmarking process as they apply to the calving operation. Data were collected and analysed for a large dairy firm in California. Presents the results of the benchmarking process and recommendations.

Keywords: Benchmarking; Business Strategy; Corporate Culture; Dairy Industry; Operations Management

Document Type: Research article

DOI: http://dx.doi.org/10.1108/14635779610153354

Publication date: 1996-04-01

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