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Publisher: Emerald Group Publishing Limited

Volume 3, Number 3, 1996

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Continuous improvement: a case study in student relations
pp. 21-31(11)
Authors: Fredenberger, William B; Marshall, Leisa L; Ware, Frederick A

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Benchmarking and improving construction productivity
pp. 50-58(9)
Author: Mohamed, Sherif

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A DEA approach for evaluating quality circles
pp. 59-70(12)
Authors: Mathiyalakan, Sathasivam; Chung, Chen

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