Benchmarking: An International Journal

Using patents to benchmark technological standing: international differences in citation patterns
pp. 5-18(14)
Author: Erickson, G Scott

On sequential versus random sampling in statistical process control
pp. 19-27(9)
Author: Matheson, Lance A

Benchmarking on total quality management adoption: a positioning model
pp. 28-37(10)
Author: Dale, Barrie G

Information systems and benchmarking in the credit scoring industry
pp. 38-44(7)
Author: Leonard, Kevin J

A review of key publications on benchmarking: part II
pp. 45-49(5)
Authors: Zairi, Mohamed; Youssef, Mohamed A

The implementation of total quality management into public sector agencies: a case study of the Tennessee Valley Authority
pp. 50-64(15)
Authors: Dean, Mary Burdette; Helms, Marilyn M