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Publisher: Emerald Group Publishing Limited

Volume 2, Number 1, 1995

Benchmarking critical factors for TQM: part I: theory and foundations
pp. 5-20(16)
Authors: Zairi, Mohamed; Youssef, Mohamed A

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Self-managing teams: A pipeline to quality and technology management
pp. 21-37(17)
Authors: Roufaiel, Nazik S; Meissner, Marv

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Strategy formulation: a learning methodology
pp. 38-55(18)
Authors: Feurer, Rainer; Chaharbaghi, Kazem

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The combination of innovation and quality in an industrial research consortium
pp. 56-64(9)
Authors: Sumney, Larry W; Braden, Paul V

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A review of key publications on benchmarking part I
pp. 65-72(8)
Authors: Zairi, Mohamed; Youssef, Mohamed

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