The knowledge entrepreneurship challenge: Moving on from knowledge sharing to knowledge creation and exploitation

Author: Coulson-Thomas C.

Source: The Learning Organization: An International Journal, Volume 11, Number 1, 2004 , pp. 84-93(10)

Publisher: Emerald Group Publishing Limited

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Abstract:

While many organisations have embraced a succession of management fads, general training and knowledge management initiatives, there is evidence these have failed to equip key work groups with specific knowledge, pragmatic skills and practical tools they need to become more effective. In particular, changes are not making it easier for people dealing with customers, clients or citizens to do a better job or deliver more bespoke responses to individual requirements.

Keywords: Knowledge Management; Organizations; Training

Document Type: Research article

DOI: http://dx.doi.org/10.1108/09696470410515742

Publication date: 2004-01-23