The concept of process management

Authors: Bawden R.; Zuber-Skerritt O.

Source: The Learning Organization: An International Journal, Volume 9, Number 3, 2002 , pp. 132-139(8)

Publisher: Emerald Group Publishing Limited

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Abstract:

Presents a conceptual framework for process management of groups involved in action learning and action research. Discusses propositional, practical and experiential learning; and the concept of meta-learning (learning to learn) in relation to the "learning organisation". Presents a model of process management that concerns people and process, with implications for research in industry, government and higher education.

Keywords: Organizational Learning; Learning Organizations; Process Management; Action Research; Action Learning; Experiential Learning

Document Type: Research article

DOI: http://dx.doi.org/10.1108/09696470210428859

Publication date: 2002-07-12