The TQM Magazine

TQM: an act of balance between contradictions
pp. 531-540(10)
Authors: Harnesk, Roland; Abrahamsson, Lena

Managerial leadership for total quality improvement in UK higher education
pp. 541-560(20)
Authors: Osseo-Asare, Augustus E.; Longbottom, David; Chourides, Pieris

A conceptual framework for integrating six-sigma and strategic management methodologies to quantify decision making
pp. 561-571(11)
Authors: Friday-Stroud, Shawnta S.; Sutterfield, J. Scott

A new framework for managing change
pp. 572-589(18)
Authors: Oakland, J.S.; Tanner, S.J.

The validity of quality practices on performance of outsourced professional housing services
pp. 590-603(14)
Author: Lam, Terence Y.M.

EFQM model self-assessment using a questionnaire approach in university administrative services
pp. 604-616(13)
Authors: Tarí, Juan José; Juana-Espinosa, Susana de

Innovative new product development: a study of selected QFD case studies
pp. 617-625(9)
Author: Miguel, Paulo Augusto Cauchick