Author: Mitra, Amitava

Source: The TQM Magazine, Volume 16, Number 4, 2004 , pp. 293-302(10)

Publisher: Emerald Group Publishing Limited

Abstract:

Applications of the six sigma methodology to quality improvement abound in various sectors. A tremendous interest and increase in such practices have been witnessed in manufacturing and non-manufacturing areas. Sound application of the six sigma methodology requires a thorough grounding in the statistical concepts and foundations, the inherent assumptions made in using the techniques, and their limitations. Academia, therefore, has an important role to play in meeting these objectives.

Keywords: Business studies; Curricula; Quality programmes; Statistical methods; Universities

Document Type: Research article

DOI: http://dx.doi.org/10.1108/09544780410541963

Publication date: 2004-08-01

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