International Journal of Retail & Distribution Management

Franchisor use of influence and conflict in a business format franchise system
pp. 329-342(14)
Author: Tikoo, Surinder

Buying association and its impact on promotional utility
pp. 343-352(10)
Authors: Borges, Adilson; Cliquet, Gérard; Fady, André

Improving customer service performance within a food supplier-retailers context
pp. 353-370(18)
Authors: Theodoras, Dimitrios; Laios, Lambros; Moschuris, Socrates

The influence of ethical trading policies on consumer apparel purchase decisions: A focus on The Gap Inc.
pp. 371-387(17)
Authors: Iwanow, H.; McEachern, M.G.; Jeffrey, A.

Supermarket access and consumer well-being: The case of Pathmark in Harlem
pp. 388-398(11)
Author: Lavin, Marilyn