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International Journal of Service Industry Management
ISSN 0956-4233
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Publisher: Emerald Group Publishing Limited
81 issues
are available electronically
- Volume 19
- Number 5, 2008
- Number 4, 2008
- Number 3, 2008
- Volume 18
- Number 5, 2007
- Number 1, 2007
- Volume 17
- Number 5, 2006
- Number 4, 2006
- Volume 16
- Number 5, 2005
- Number 4, 2005
- Number 3, 2005
- Number 2, 2005
- Number 1, 2005
- Volume 15
- Number 5, 2004
- Number 4, 2004
- Number 3, 2004
- Number 2, 2004
- Number 1, 2004
- Volume 14
-
Number 5, 2003
Special Issue: From P-Services to E-Services - Number 4, 2003
- Number 3, 2003
-
Number 2, 2003
Special Issue: Service Quality: A global perspective - Number 1, 2003
- Volume 13
-
Number 5, 2002
Special issue: Research on e-service - Number 4, 2002
- Number 3, 2002
- Number 2, 2002
-
Number 1, 2002
Special issue: The impact of technology on services - Volume 12
- Number 5, 2001
- Number 4, 2001
- Number 3, 2001
- Number 2, 2001
-
Number 1, 2001
Special issue: Service quality in the new economy: interdisciplinary and international dimensions - Volume 11
- Number 5, 2000
- Number 4, 2000
- Number 3, 2000
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Number 2, 2000
Special issue: Answering the call for customer-driven quality: an overview of the call centre industry - Number 1, 2000
- Volume 10
-
Number 5, 1999
Special issue: Service research in Latin America -
Number 4, 1999
Special issue: Multi-disciplinary developments in service quality - Number 3, 1999
-
Number 2, 1999
Special issue: Interdisciplinary advances in services management - Number 1, 1999
- Volume 9
- Number 5, 1998
-
Number 4, 1998
Special issue: Service Productivity - Number 3, 1998
- Number 2, 1998
- Number 1, 1998
- Volume 8
- Number 5, 1997
- Number 4, 1997
- Number 3, 1997
- Number 2, 1997
- Number 1, 1997
- Volume 7
- Number 5, 1996
- Number 4, 1996
- Number 3, 1996
- Number 2, 1996
- Number 1, 1996
- Volume 6
- Number 5, 1995
- Number 4, 1995
- Number 3, 1995
- Number 2, 1995
- Number 1, 1995
- Volume 5
- Number 5, 1994
- Number 4, 1994
- Number 3, 1994
- Number 2, 1994
- Number 1, 1994
- Volume 4
- Number 4, 1993
- Number 3, 1993
- Number 2, 1993
- Number 1, 1993
- Volume 3
- Number 4, 1992
- Number 3, 1992
- Number 2, 1992
- Number 1, 1992
- Volume 2
- Number 3, 1991
- Number 2, 1991
- Number 1, 1991
- Volume 1
- Number 3, 1990
- Number 2, 1990
- Number 1, 1990
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