If you are experiencing problems downloading PDF or HTML fulltext, our helpdesk recommend clearing your browser cache and trying again. If you need help in clearing your cache, please click here . Still need help? Email help@ingentaconnect.com

Previously published as Work Study

International Journal of Productivity and Performance Management was previously published as Work Study.

Publisher: Emerald Group Publishing Limited

Related content
Volume 59, Number 8, 2010

< previous issue | all issues | next issue >

Favourites:Add to Favourites

Prototype KPIs for rural infrastructure development: The practice of sub-district local governments
pp. 717-733(17)
Authors: Posayanant, Suchanya; Chareonngam, Chotchai

Favourites:Add to Favourites

An investigation on PMS attributes in service organisations in Malaysia
pp. 734-756(23)
Authors: Amir, Amizawati Mohd; Ahmad, Nik Nazli Nik; Mohamad, Muslim Har Sani

Favourites:Add to Favourites

Lean six sigma in a call centre: a case study
pp. 757-768(12)
Authors: Laureani, Alessandro; Antony, Jiju; Douglas, Alex

Favourites:Add to Favourites

A new standardization model for physician staffing at hospitals
pp. 769-791(23)
Authors: Ben-Gal, Irad; Wangenheim, Michael; Shtub, Avraham

Favourites:Add to Favourites

Understanding management control systems in call centers
pp. 792-810(19)
Author: Desai, Renu

Favourites:Add to Favourites

Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
X
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more