Previously published as Work Study
International Journal of Productivity and Performance Management was previously published as Work Study.
Publisher: Emerald Group Publishing Limited
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Service productivity: Towards understanding the relationship between operational and customer productivity
Johnston, Robert; Jones, Peter
Managing the informal organisation: conceptual model
Morton, S.C.; Brookes, N.J.; Smart, P.K.; Backhouse, C.J.; Burns, N.D.
Building performance through in-process measurement: Toward an "indicative" scorecard for business excellence
Tan, Kim Hua; Platts, Ken; Noble, James
Performance management in the public sector: fact or fiction?
Radnor, Zoe; McGuire, Mary
How process defines performance management