ISSN 0258-0543 (Print)
Publisher: Emerald Group Publishing Limited
Singapore Airlines' winning formula: Cutting the cost of being the best pp. 4-7(4)
"There's big ‐ and there's Wal-Mart": Winners on a huge scale pp. 8-11(4)
A strategy for learning to use knowledge: Barriers to be overcome pp. 12-14(3)
IBM thinks its way to better branding: Releasing the power of a dormant resource pp. 15-17(3)
Towards good corporate governance: Realistic or idealistic? pp. 18-20(3)
China's industrial revolution: Expanding economy a boon for foreign investment pp. 21-23(3)
Keep asking the customer: Dagbladet Børsen increase customer loyalty through relationship marketing pp. 24-26(3)
Companies aim to make quality count: In a land of plenty pp. 27-30(4)
Next generation product development: Doubling R&D effectiveness pp. 31-33(3)
Forecasting technology innovation: Exploiting the electromagnetic spectrum pp. 34-36(3)