Information Management & Computer Security

Improving IT quality: the basics to boost service and cut costs
pp. 3-7(5)
Author: Nolan, Richard L

Establishing business strategy with information technology
pp. 8-20(13)
Authors: Klouwenberg, Maaikel Klein; Koo, William J.D.; van Schaik, J Alphons M

Background checks for employees in computer-related positions oftrust
pp. 21-22(2)
Author: Wood, Charles Cresson

Chief information officer ABCs
pp. 23-24(2)
Author: May, Thornton A

Crisis communication: managing the mass media
pp. 25-28(4)
Author: Zerman, David

Managing benefits from information technology
pp. 29-35(7)
Author: Norton, David P