International Journal of Contemporary Hospitality Management

"Green" attributes and customer satisfaction: Optimization of resource allocation and performance
pp. 802-822(21)
Authors: Slevitch, Lisa; Mathe, Kimberly; Karpova, Elena; Scott-Halsell, Sheila

An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry
pp. 823-843(21)
Authors: Bharwani, Sonia; Jauhari, Vinnie

The influences of collectivism in hospitality work settings
pp. 844-864(21)
Authors: Magnini, Vincent P.; Hyun, Sunghyup (Sean); Kim, BeomCheol (Peter); Uysal, Muzzo

Methodological approaches to job satisfaction measurement in hospitality firms
pp. 865-882(18)
Authors: Khalilzadeh, Jalayer; Chiappa, Giacomo Del; Jafari, Jafar; Borujeni, Hamid Zargham

Be good for love or for money? The roles of justice in the Chinese hotel industry
pp. 883-902(20)
Authors: Hon, Alice H.Y.; Lu, Lin

High-performance work practices, work social support and their effects on job embeddedness and turnover intentions
pp. 903-921(19)
Author: Karatepe, Osman M.

Causal relationships between table game players' perceptions of service quality, perceived winning, and game spending: Moderating effects of demographic factors
pp. 922-944(23)
Authors: Jeon, Sang Mi; Magnini, Vincent P.; Kim, Insin; Hyun, Sunghyup Sean

An empirical framework of financial characteristics and outperformance in troubled economic times: Evidence from the restaurant industry
pp. 945-964(20)
Authors: Hua, Nan; Xiao, Qu; Yost, Elizabeth