International Journal of Quality & Reliability Management

Critical success factors for Lean Six Sigma programmes: a view from middle management
pp. 7-20(14)
Authors: Manville, Graham; Greatbanks, Richard; Krishnasamy, Radica; Parker, David W.

Multi-faceted views on a Lean Six Sigma application
pp. 21-30(10)
Authors: Assarlind, Marcus; Gremyr, Ida; Bäckman, Kristoffer

Application of Six Sigma DMAIC methodology in a transactional environment
pp. 31-53(23)
Authors: Antony, Jiju; Bhuller, Anmol Singh; Kumar, Maneesh; Mendibil, Kepa; Montgomery, Douglas C.

A conceptual model for the successful deployment of Lean Six Sigma
pp. 54-70(17)
Authors: Hilton, Roger John; Sohal, Amrik

Six Sigma, quality management systems and the development of organisational learning capability: Evidence from four business process outsourcing organisations in India
pp. 71-91(21)
Authors: Malik, Ashish; Blumenfeld, Stephen

Lean production supply chain management as driver towards enhancing product quality and business performance: Case study of manufacturing companies in Malaysia
pp. 92-121(30)
Authors: Agus, Arawati; Hajinoor, Mohd Shukri

Lean Six Sigma in a service context: A multi-factor application approach in the telecommunications industry
pp. 122-139(18)
Authors: Psychogios, Alexandros G.; Atanasovski, Jane; Tsironis, Loukas K.