Change management in the public sector
Summarizes the management of change in a high profile public
service with more than its fair share of political influences.
Demonstrates the scale of change possible, given a clear strategy and a
strong managerial commitment. Argues that this leads to high
productivity, quality and value for money, with a strong element of
organizational loyalty and ownership of the end product.
Keywords: Ambulance Services; National Health Service; Organizational Change
Document Type: Research Article
Publication date: 01 March 1995
- Merged with Journal of Management in Medicine in 1999
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