The International Journal of Bank Marketing

Guest editorial
pp. 460-464(5)
Author: Harridge-March, Sally

The impact of internet banking on business-customer relationships (are you being self-served?)
pp. 465-482(18)
Authors: Johns, Raechel; Perrott, Bruce

Consumer acceptance of internet banking: the influence of internet trust
pp. 483-504(22)
Authors: Grabner-Kräuter, Sonja; Faullant, Rita

Perceived risk and Chinese consumers' internet banking services adoption
pp. 505-525(21)
Authors: Zhao, Anita Lifen; Hanmer-Lloyd, Stuart; Ward, Philippa; Goode, Mark M.H.

Re-examining traditional service quality in an e-banking era
pp. 526-545(20)
Authors: Wong, David H.; Rexha, Nexhmi; Phau, Ian