The International Journal of Bank Marketing

A comparison of service quality in the banking industry: Some evidence from Turkish- and Greek-speaking areas in Cyprus
pp. 508-526(19)
Authors: Arasli, Huseyin; Turan Katircioglu, Salih; Mehtap-Smadi, Salime

â–œStressâ–? in business relationships: a study on corporate bank services
pp. 527-541(15)
Authors: F. Proença, Jo�o; M. de Castro, Luís

Factorial and discriminant analyses of the underpinnings of relationship marketing and customer satisfaction
pp. 542-557(16)
Authors: Oly Ndubisi, Nelson; Kok Wah, Chan

Pensions and retirement savings: cluster analysis of consumer behaviour and attitudes
pp. 558-570(13)
Authors: Gough, Orla; D. Sozou, Peter