How to investigate discrimination and harassment complaints

Authors: Chan, Angus; Kleiner, Brian H

Source: Equal Opportunities International, Volume 19, Number 1, 2000 , pp. 19-25(7)

Publisher: Emerald Group Publishing Limited

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Abstract:

Defines discrimination and sexual harassment before detailing the steps one should take when handling a complaint. Considers the choice of investigator, planning and investigating the complaint, data collection, interviewing and closure of the investigation. Summarises the route to be followed and stresses that all claims must be treated seriously.

Keywords: Discrimination; Sexual Harassment; Procedures

Document Type: Research article

Publication date: 2000-01-01

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