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Publisher: Emerald Group Publishing Limited

Volume 20, Number 8, 2001

The management of change: a narrative perspective on management development
pp. 682-691(10)
Authors: Jabri, Muayyad; Pounder, James S.

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The knowledge value of customers and employees in product quality
pp. 691-706(16)
Authors: Lee, Ching Chyi; Yang, Jie; Yu, Li Ming

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Slings and arrows of rudeness: incivility in the workplace
pp. 705-714(10)
Authors: Johnson, Pamela R.; Indvik, Julie

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Faking personality questionnaires in personnel selection
pp. 729-742(14)
Authors: Dalen, Lindy H.; Stanton, Neville A.; Roberts, Antony D.

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