International Journal of Operations & Production Management

Admission scheduling in acute care hospitals: does the practice fit with the theory?
pp. 863-878(16)
Authors: Gemmel, Paul; Van Dierdonck, Roland

A multi-criteria data envelopment analysis model for measuring the productive efficiency of hospitals
pp. 879-891(13)
Author: Al-Shammari, Minwir

Managing service operations based on customer preferences
pp. 891-908(18)
Authors: Verma, Rohit; Thompson, Gary M

Electronic commerce usage in business-to-business purchasing
pp. 909-921(13)
Authors: Min, Hokey; Galle, William P

Measurement of productivity of professional services
pp. 922-950(29)
Author: Nachum, Lilach

Control of service parts
pp. 950-971(22)
Authors: Fortuin, Leonard; Martin, Harry