International Journal of Operations & Production Management

The market, technological and industry context of business process re-engineering in the UK
pp. 344-364(21)
Authors: Francis, Arthur; MacIntosh, Robert

Business process definition: a bottom-up approach
pp. 365-374(10)
Authors: Bititci, Umit S; Muir, Daniel

A stepped composite methodology to redesign manufacturing processes through re-engineering and benchmarking
pp. 375-388(14)
Author: Yung, Winco Kam-Chuen

World-class strategies for safety: a Boeing approach
pp. 389-398(10)
Authors: Ansari, A; Modarress, Batoul

Quality manager involvement and quality performance
pp. 399-412(14)
Authors: Chen, Injazz J; Paetsch, Ken A; Paulraj, Antony

Strategies and measurement for workforce flexibility: an application of functional flexibility in a service setting
pp. 413-419(7)
Authors: Riley, Michael; Lockwood, Andrew