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Publisher: Emerald Group Publishing Limited

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Volume 34, Number 3, 2012

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Developing ideas and concepts in teamwork research: where do we go from here?
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"Every man for himself": Teamwork and customer service in the hospitality industry
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Authors: Richards, James; Chillas, Shiona; Marks, Abigail

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The practice of teamwork in health industry call centres
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Successful maintenance practice through team autonomy
pp. 306-321(16)
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Flexibility under complexity: Work contexts, task profiles and team processes of high responsibility teams
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Authors: Hagemann, Vera; Kluge, Annette; Ritzmann, Sandrina

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