Library Management

A window open to the whole world: Shanghai Library's global cooperative promotion, "Window of Shanghai"
pp. 321-335(15)
Authors: Chen, Xuyan; Shen, Liyun

Marketing and service promotion practices in the LCAS
pp. 336-343(8)
Author: Wenhong, Ju

How does a dandelion seed from overseas root and thrive?: The successful implementation of TQM in Hainan University Library
pp. 344-353(10)
Authors: Zhan, Changzhi; Zhang, Hongxia

Leveraging levels of information services and developing knowledge services: The trend of information services in libraries
pp. 354-361(8)
Author: Ju, Yingjie

Course building and implementation of information literacy instruction for Chongqing University library
pp. 362-369(8)
Author: Li, Xuejing

Library as incubating space for innovations: practices, trends and skill sets
pp. 370-378(9)
Author: Li, Xin

The role of library media services in the University Distance and Distributed Education
pp. 379-389(11)
Author: Gu, Fang

Leveraging quality web-based library user services in the digital age
pp. 390-400(11)
Author: Li, LiLi

Benchmarking human resource development: an emerging area of practice
pp. 401-410(10)
Author: Smith, Ian

Marketing library services to the Net Generation
pp. 411-422(12)
Authors: Mi, Jia; Nesta, Frederick

The <IT>Guichet du Savoir</IT>: A service for knowledge sharing and a driving force for change
pp. 423-429(7)
Author: Bazin, Patrick

Building better customer relationships: case studies from Malta and the UK
pp. 430-445(16)
Authors: Broady-Preston, Judith; Felice, Joanna; Marshall, Susan

Corporate culture in libraries and information centers to promote "knowledge-based business" in IT era
pp. 446-459(14)
Authors: Panda, K.C.; Mandal, Manik

What can we learn from performance assessment?: The system and practice in an academic library
pp. 460-469(10)
Authors: Pan, Junlin; Li, Guoqing

Information technology (IT) strategic planning for libraries
pp. 470-485(16)
Author: McGee, Rob

Developing corporate culture in the Indian university libraries: Problems and challenges of change management
pp. 486-493(8)
Author: Malhan, I.V.

The challenges and opportunities of marketing academic libraries in the USA: Experiences of US academic libraries with global application
pp. 494-504(11)
Authors: Spalding, Helen H.; Wang, Jian

Technical services and user service improvement
pp. 505-514(10)
Authors: Huang, Jie; Wong, Katherine