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Constructing self-efficacy at work: a person-centered perspective

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Purpose ‐ The purpose of this paper is to advance a person-centered perspective of self-efficacy formation. Examining people's ways of thinking about self-efficacy at work broadens one's perspective beyond training and feedback as principal means for developing self-efficacy. Design/methodology/approach ‐ This qualitative paper analyses 145 interviews with 74 participants from six settings (management consulting, brand design, MBA job search, restaurant service, telemarketing, and financial trading). Findings ‐ The paper finds that the coding suggested ten specific ways of thinking about self-efficacy. These were grouped according to two modes of thinking ‐ attending and reflecting ‐ and two focuses ‐ one directed at doing one's task and the other directed at one's environment. In combination, they represent four types of thinking: attending to one's doing, attending to one's environment, reflecting upon one's doing, and taking a stance towards one's environment. Research limitations/implications ‐ The paper shows that further research needs to strengthen the validity of the identified ways of thinking about self-efficacy and examine their determinants and outcomes. Practical implications ‐ The paper proposes two implications for HR development practice. First, people's self-management capacity may be improved by coaching and training that raise mindfulness of one's ways of constructing self-efficacy. Second, the effectiveness of performance appraisal and 360° feedback may be improved by managers, HR practitioners and people themselves giving more attention to co-constructing relevant ways of thinking about self-efficacy. Originality/value ‐ Adopting a person-centered perspective, this paper proposes to view self-efficacy formation as a constructivist process ‐ that is proactive, self-organizing and coherence-building.
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Keywords: Coaching; Feedback; Learning; Training

Document Type: Research Article

Publication date: 2008-02-08

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