Home-based teleworking and the employment relationship: Managerial challenges and dilemmas

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As home-based teleworking grows in the UK, more evidence is needed of how working from home shapes the employment relationship and the implications this may have for those line managers responsible for a home-based workforce. The reported experiences of a sales team and their line managers at one large international drinks manufacturing company of teleworking during its first year of operation revealed the importance of developing understanding of the complex interface between the domains of work and home life. The findings suggest individual circumstances require close attention before implementing home-based working with line managers recalibrating perceptions of the boundaries between home and work for positive employee relationships to develop within a new paradigm of "home-work" relations.

Keywords: Employee Relations; Management; Responsibility; Teleworking; Trust; United Kingdom

Document Type: Research Article

DOI: http://dx.doi.org/10.1108/00483480310477515

Publication date: April 1, 2003

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