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Exploring human resource management practices in small and medium sized enterprises

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Abstract:

This paper reports on empirical work recently conducted about the use and effectiveness of HRM practices in small and medium sized enterprises (SMEs). A telephone survey was conducted with 100 senior managers of SMEs to ascertain their use of a range of human resource practices and the extent to which they had found those practices successful in aiding the achievement of company objectives. Additionally in-depth interviews were conducted with senior managers from a further 22 SMEs. Findings suggest that there is considerable diversity amongst SMEs in relation to their use of HR practices. A model is provided that identifies the key criteria that underlie the adoption of HRM practices, and the implications of the model are discussed.

Keywords: Human Resource Management; Interviews; Small- To Medium-Sized Enterprises; Surveys

Document Type: Research Article

DOI: https://doi.org/10.1108/00483480210445962

Publication date: 2002-10-09

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