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All you need is love

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"All you need is love" is not only the title of a famous Beatles song but also a guiding principle behind education and training at a multinational retailing chain. This article describes the unusual staff-development practices employed by Yaohan International Group.
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Keywords: Corporate Culture; Employee Attitudes; Employee Development; Japan; Retail Trade; Training

Document Type: Research Article

Publication date: 1997-02-01

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