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Why it pays to pay attention to people

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Experts in organizational change and reengineering estimate that only 30-35 percent of projects are successful. One commentator has suggested that around $20 billion of the $32 billion a year spent on reengineering is for efforts which fail. A large number of the failures are caused by management paying too little attention to specific human factors. Highlights what they are.

Keywords: Bpr; Human Resource Management; Implementation; Organizational Change

Document Type: Research Article

Publication date: 01 January 1997

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