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Publisher: Emerald Group Publishing Limited

Volume 37, Numbers 5-6, 2003
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Towards a map of marketing information systems: an inductive study
pp. 821-847(27)
Authors: Daniel E.; Wilson H.; McDonald M.

Social responsibility in environmental marketing planning
pp. 848-871(24)
Authors: Kärnä J.; Hansen E.; Juslin H.

Consumer satisfaction index: new practice and findings
pp. 872-909(38)
Authors: Chan L.K.; Hui Y.V.; Lo H.P.; Tse S.K.; Tso G.K.F.; Wu M.L.

Market orientation and business performance: A comparative study of firms in mainland China and Hong Kong
pp. 910-936(27)
Authors: Sin L.Y.M.; Tse A.C.B.; Yau O.H.M.; Chow R.; Lee J.S.Y.

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