A supply chain diagnostic tool

Authors: James H Foggin; John T Mentzer; Carol L Monroe

Source: International Journal of Physical Distribution & Logistics Management, Volume 34, Number 10, 2004 , pp. 827-855(29)

Publisher: Emerald Group Publishing Limited

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Abstract:

How can a third-party logistics (3PL) provider decide whether or not there is a viable opportunity to serve the needs and desires of potential clients? To answer this question, a tool is needed that can help determine if there are problems, inefficiencies, or needed improvements in a client's, or a potential client's, supply chain that the 3PL can effectively address. Most diagnostic tools currently in use in supply chain analysis are large, quantitative, and time-consuming. This paper describes a qualitative diagnostic tool designed for more rapid analysis. The research and managerial implications of this tool are also discussed.

Keywords: Supply Chain Management; Distribution Management; Channel Relationships; Economic Value Analysis; Quality Management

Document Type: Research article

DOI: http://dx.doi.org/10.1108/09600030410571383

Publication date: 2004-10-01