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Lloyds TSB puts a new slant on the NVQ approach

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Since the merger of Lloyds and TSB banks in 1995/96, the number of operational staff working within the company has increased two-fold, paving the way for Lloyds TSB to develop a new company training program, aimed specifically at operational and support staff. The training closely matches participants' experience and current job, and ties into the national qualification network outside the bank.
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Keywords: Competences; Employee development; On-the-job training; Training

Document Type: Research Article

Publication date: 1998-06-01

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