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Lloyds TSB puts a new slant on the NVQ approach

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Abstract:

Since the merger of Lloyds and TSB banks in 1995/96, the number of operational staff working within the company has increased two-fold, paving the way for Lloyds TSB to develop a new company training program, aimed specifically at operational and support staff. The training closely matches participants' experience and current job, and ties into the national qualification network outside the bank.

Keywords: Competences; Employee development; On-the-job training; Training

Document Type: Research Article

DOI: http://dx.doi.org/10.1108/EUM0000000004504

Publication date: June 1, 1998

mcb/004/1998/00000040/00000004/art00010
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