TEACHING COMMUNICATION SKILLS

This article is an updated version of Chapter 6, "Teaching Communication Skills in the United Kingdom", which appeared in Communication Skills. Volume 1: An International Review, edited by Philip Hills and Margaret McLaren, Croom Helm, London, 1987. In 1979 a survey of courses, books and materials used in communication skills courses in universities, polytechnics and institutes of higher education listed 55 institutions providing such courses which "varied in purpose, length, style and content". The main areas dealt with by these courses were in: